06 Feb Training Delivery
Training Delivery: If you build it, they will come. Well, not so fast.
Whether your initiative is focused on training, leadership development or increasing employee engagement, your plan must have several key elements to succeed: it must be aligned with your organization’s goals, it must be backed by solid data and it must include your success measures, communication and marketing plan, and internal champions.
Only after all of that is in place can you set your delivery date. It’s go time, as they say. This is where the rubber hits the road and the rollout gets underway; where you lean on your internal champions to help carry the water. And with every step, you are tracking success and ROI and making adjustments as necessary.
A well written plan is great but execution is everything – and it’s where many plans fail. There are many opportunities for programs to go off the rails. Here are a few of the pitfalls to avoid as you roll out your training program:
- The Delivery Method is Wrong – Delivery should be learner-centered. So why did you opt for a 100% online platform for tech-averse warehouse workers? Or a traditional classroom model for a sales team that is on the road? Consider a variety of learning methods – classroom, workshops, eLearning, videos, simulations, webinars – to determine which will be most effective for your different learning styles.
- The Timing is Off – You mistakenly chose the wrong moment to introduce the initiative. It’s budget presentation season, quarterly review crunch time or open enrollment. Whatever it is, your program is getting lost in the noise of competing programs. Other company priorities will take precedence and your program will lose momentum and be forgotten.
- The Purpose is Murky – The initiative makes perfect sense to you and your team, but when it is rolled out to employees at all levels and locations, its purpose got lost in translation. People will not embrace what they don’t understand. Don’t over-engineer it. Avoid jargon. Keep your communications clear and simple, and action items well-defined and straight-forward.
- Your Champions Don’t Deliver – You thought you had those powerful, highly respected voices of reason on your side. They seemed completely on board with your initiative, but when you needed them to go to bat for you, they were nowhere to be found. Lesson learned – you need more than a cursory conversation to enlist your champions. You need to get them involved early, keep them in the loop throughout rollout and provide clear expectations.
For support at any stage of your initiative — creating your training strategy, designing your plan or delivering the program – give Powers Resource Center a call.